Return
Policy
Easy Returns:
Save Your Receipt! To return an item for an exchange or
refund, the product must be returned back to one of the
address below within 14 days of the purchase date in its
original condition and packaging.
AutomobileSeatHeaters.com
250 H Street #565
Blaine, WA 98230-4033
United States
AutomobileSeatHeaters.com
1238 Kingsway #77055
Vancouver, BC V5V 3E1
Canada
We do not accept C.O.D. returned packages, they will be
rejected upon delivery. If you have purchased a product
online or by phone that arrived broken or damaged, please
ship it back to us as soon as possible. Shipping charges
are non-refundable; however, we will gladly refund your
original shipping cost if you are returning an item because
of an error on our part, or we have determined that the
product is defective or damaged.
Please note that we will not refund any shipping or handling
fees or drop shipping charges whatsoever .
Restocking Fees
The return of non-defective merchandise when authorized
will incur a 15% re-stocking fee.
We thoroughly inspect each return! We cannot refund money
to someone when they have already used the item! It happens
all the time and this is to cover us. This is how every
online or mail order business operates we assure you.
The customer is responsible for any shipping costs and
re-stocking fees incurred resulting from a cancellation
of an order after it has been shipped. The 15% re-stocking
fees are only valid within 14 days of the purchase date.
Condition of Shipment
Unfortunately, these types of items aren't returnable
unless we made a mistake in your order or in shipping.
In that case, please contact our toll-free number at 1-800-975-1764
for further assistance.
- Any opened boxes or packages
- Altered product that are cut, modified,
or broken
- Items that you wouldn't buy at a store.
If you require more information
or require assistance with a return or exchange, call
Customer Service at 1-800-975-1764.
*Please note: If there is extensive damage
to an item upon delivery, call a AutomobileSeatHeaters.com Customer
Service Specialist immediately or email us at sales@AutomobileSeatHeaters.com
Your satisfaction
is very important to us.
Management
